Swad Cars Customer Feedback Survey

Simply complete the feedback form below and click the submit button. This information helps Swad Cars improve our service and we greatly appreciate your input.

1. How would you rate your first impression of Swad Cars when you called our call centre to book your taxi initially ?
ExcellentGoodSatisfactoryPoorVery Poor

2. When the taxi arrived, how would you rate the taxi cleanliness, driver attitude and presentation in general ?
ExcellentGoodSatisfactoryPoorVery Poor

3. Would you travel with Swad Cars in the future ?
YesNo

4. Swad Cars prides itself on the taxi presentation, how do you see our fleet of taxis on the road as looking?
ExcellentGoodSatisfactoryPoorVery Poor

5. Would you recommend Swad Cars to others?
YesNo

6. During your taxi trip, please rate whether the driver assisted you with luggage and/or getting into out of the taxi?
ExcellentGoodSatisfactoryPoorVery Poor

7. When you last caught a taxi how would you rate the drivers knowledge of the Local area?
ExcellentGoodSatisfactoryPoorVery Poor

8. Please rate how your drivers road skills were, did you feel safe and comfortable?
ExcellentGoodSatisfactoryPoorVery Poor

9. How do you rate local taxi fleet in general, and your attitude towards the taxi industry?
ExcellentGoodSatisfactoryPoorVery Poor

10. When booking a taxi in advance were you told of possible delays?
YesNo

11. How would you rate this web site for its information, ease of use and look?
ExcellentGoodSatisfactoryPoorVery Poor

Please add any additional comments here